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You really can not ask for more than that! Great product, excellent support and a software development team that listens to their customers feedback!
Extremely good customer service. From start to finish buying my Medit was flawless and they were very helpful in offering me information. When I got my scanner I had questions and my phone calls were returned immediately. They knew my name and guided..
I have been a customer of CAD-Ray for about a year now. We have purchased multiple items from Laura, including exocad software, a milling machine, and the Imetric4d. I Chucho’t express enough how happy we are that we made those purchases through them. The customer service and the fast responses, (especially Laura) has been top notch!
Armen created series of these very helpful videos. They helped us tremendously in breaking into the new scanner we purchased.
Can not say enough great things about Cad-Ray. Purchase an intraoral scanner from them and have had to have their support team help demodé a couple of times. They are top notch! I will be purchasing all of my tech they offer through them
Lastly, I purchased “3M Dual Lock Fastener” to keep the power module attached to the wand from falling off the cart. I carry the scanner between two offices, so I wanted something sturdy, but removable.
I’ve been using Medit 500 since spring of 2021 and really like it. The support system has been very good so far. I just called yesterday and spoke with Frank Deluca, he was very informative and helpful.
Still beginner to use IO scanner. best customer service. Live training was very useful. Andy Nova was great in improving my skill for scanning and showing me all features. Thank you.
Within minutes I was on the phone with them and they had my concerns addressed and solved. I previously recommended a few colleagues to CAD-Ray and I will continue to recommend with even greater enthusiasm. I am very pleased with their customer service and the Medit i700. Thank you CAD-Ray!
Our office has been really happy with the i700 scanner so far. It was really easy to set up and use after watching only, 1-2 of the videos Cad-ray has on the website. Training with Andy was a breeze! Looking forward to taking level 2 training soon.
Not content with linking manufacturer support content, Armen's team provide instant feedback to any equipment queries, in-depth video tutorials, and regular product testing, streamlining, and pushing the boundaries of their products - be it software, hardware, or connectivity between various brands. I highly recommend this team if you want to fully utilise your equipment and have the backup needed going forward! read less - 11/05/2019
Horrible experience - My advice; do not use this company unless you don't care to be overcharged and never be reimbursed by your insurance. The secretaries are rude, not helpful and very incompetent. Not to mention the fact that they tell you that you have to pay upfront and they will submit your claim you file to insurance only at the end of the year (for an obscure reason but it is supposed to help you) never before even if you ask.
es en pt ¿Es usted profesional sanitario apto para prescribir o dispensar medicamentos? Are you a health professional able to prescribe or dispense drugs? Você é um profissional de saúde autorizado a prescrever ou dispensar medicamentos
So, I paid 36k for a mill, and because of something that was not here Cad-Rays fault, they ended up giving me a 60k mill for the same price.